Aboriginal Hospital Liaison Officers

We can support patients from an Aboriginal and Torres Strait Islander background by:

• Improving healthcare services and maintain positive relationships within the Aboriginal community, other service providers and government departments.
• Being a link between the medical teams and the patient / families, during the admission.
• Assisting upon discharge to ensure the patient / family are well supported and understands their future medical care.
• Providing education to the wider Alfred Health Staff to increase understanding and respect of the Aboriginal and Torres Strait Islander people; to ensure a culturally appropriate experience whilst in hospital. 

We can provide the following services:

• Face to face contact with patients
• Social and emotional support
• Engagement and Advocacy for patients and their family
• Assisting with discharge planning and accessing resources
• Assist with enquiries for patients and families
• Follow up care with patients