Symptom Urgent Review Clinic (SURC)
Patient information
What we do
The Symptom Urgent Review Clinic (SURC) aims to improve the care and support of people with cancer throughout their treatment journey.
This clinic provides a convenient option for any patient or caregiver to contact a specialist cancer nurse to discuss any concerns related to their diagnosis, treatment or side effects.
Who we care for
The SURC is available to existing patients of the Alfred Cancer service.
Anyone having any systemic treatment for cancer (Oral or Intravenous Chemotherapy, Immunotherapy, Radiotherapy, Cellular Therapy or Targeted Therapy) or their family members, are welcome to access this service.
The aim is to improve quality of care and patient satisfaction through delivering fast-tracked, individualised support, education and symptom management for people receiving cancer treatment by a specialised nurse.
Commonly asked questions
A specialist cancer nurse/s will be running the clinic, replying to all messages, answering phone calls and providing care to people attending the clinic. Specialist medical staff and other allied health will also be available.
Yes. This is an extra service alongside the existing team, not replacing your current team.
This service can be accessed at any time during or after treatment if you have any question or concerns or need any support.
You can either contact this clinic or if you have a care coordinator you may contact them.
How to access our clinic
To access SURC you need to be an existing patient receiving cancer treatment through The Alfred.
If you are experiencing symptoms related to your cancer or treatment you can self-refer by either calling the SURC nurse directly on 0428 578 017 or emailing surcclinic@alfred.org.au.
Alternatively, you can present to Level 2 Treatment Hub, Paula Fox Melanoma and Cancer Centre (545 St Kilda Rd, Melbourne VIC 3004) for a face-to-face consultation between 8am-4:30pm Monday-Friday, please call before your arrival to avoid waiting.
What to bring
Every time you come
- Medicare card
- Health Care Card and/or concession card (if you have one)
- Private health insurance card (if applicable/if you want to use it)
- Adverse drug alert card (if you have one)
- Previous X-ray films, scans, ultrasounds or any other test results or reports
- Medicines you need to take while you are here
- List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
- Glasses, hearing aid(s) and/or walking frame if needed
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