Burns Service

Patient information

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The Victorian Adult Burns Service is a statewide service, caring for people throughout Victoria who have complex burns injuries.

What we do

We provide:

  • surgery if required
  • rehabilitation following surgery
  • advice, assessment and treatment for minor burns in the outpatient setting
  • reconstructive surgery following recovery, including management of scars

Find out more about our service and the Burns Management Guidelines.

Who we care for

We provide care and treatment for people who are:

  • in hospital
  • referred to our specialist consulting clinics

How to access this service

Referral from your GP

You need a referral letter from your GP or medical practitioner to access this service. Your doctor will fax your referral letter to us. Once we receive it, we will send you a confirmation letter.

If you need surgery, you will be placed on a surgical waiting list after being seen in clinic. You may also need to attend the Pre-Admission Clinic prior to your surgery.

What to bring

Every time you come

  • Medicare card
  • Health Care Card and/or concession card (if you have one)
  • Private health insurance card (if applicable/if you want to use it)
  • Adverse drug alert card (if you have one)
  • Previous X-ray films, scans, ultrasounds or any other test results or reports
  • Medicines you need to take while you are here
  • List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
  • Glasses, hearing aid(s) and/or walking frame if needed

For a clinic appointment

  • Your appointment letter
  • Any special items listed on your letter
  • TAC or WorkCover claim number (if relevant)

For an overnight (or longer) stay

  • Dressing gown and slippers, or comfortable day clothes and shoes
  • Personal hygiene items, such as shampoo, shaving equipment, toothpaste and deodorant
  • Something to do, like a book to read, a magazine or an iPad or tablet with headphones

What not to bring for an overnight (or longer) stay

  • Your handbag, wallet, purse or large amounts of cash
  • Valuables, such as jewellery or watches

Our clinics

Clinic name Campus Location
Burns Clinic The Alfred 55 Commercial Rd, Melbourne VIC 3004
Burns Wound Clinic The Alfred 55 Commercial Rd, Melbourne VIC 3004
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In Case Of An Emergency, Call 000