Balance Disorders Clinic

Health professional information

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We aim to help people with the diagnosis and treatment of vertigo and balance problems.

Clinical service overview

The Balance Disorders Clinic provides a service for management of a broad range of acute and chronic vestibular problems (dizziness and imbalance), such as benign positional vertigo, acute vestibular syndrome, Meniere’s disease, vestibular migraine, vestibular schwannomas, superior semicircular canal dehiscence, bilateral vestibulopathy and cerebellar disease.

Portable video-oculography, which allows rapid assessment of vestibular function, is performed in the clinic first, before referral to the Oto-neurology Diagnostic Unit (Audiology) for formal hearing and balance testing.

Refer your patient

Call or fax your referral

We accept GP and specialist referrals to this service. 

All referrals are triaged by the service according to clinical urgency. Patients requiring immediate assessment should be sent to the Emergency & Trauma Centre. 

To refer your patient, either:

  • Call us to organise a booking, or
  • Complete and fax a referral to us

If you are concerned about any delay of the appointment or if there is any deterioration in the patient’s condition, please contact the service Registrar on call on (03) 9076 2000.

Referral enquiries

(03) 9076 2025

Referral fax

(03) 9076 6938

Special referral instructions

If you are concerned about any delay of the appointment or if there is any deterioration in your patient’s condition, contact the service Registrar on call on (03) 9076 2000

Clinic times

Day Campus Time
Tuesday The Alfred 1.45 - 4.30pm

Clinic consultants

  • Dr Luke Chen: Neurology

MBS-billed service

On the doctor’s behalf, Alfred Health can bulk bill the cost of the consultation for some services through Medicare. This means there is no out of pocket expense to the patient. 

MBS-billed services require a current referral. Provide your patient with a 12 month referral to see the specialist of your choice at the requested clinic. 

Referrals must be addressed to a named specialist or the Head of service, listed at the top of this page. Clinic consultants are listed on every clinic page.

Note that from time to time, your patient may be seen by another specialist in the clinic, in order to expedite their treatment.

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In Case Of An Emergency, Call 000