Aged Care Assessment Service

What we do

We are a free service conducting comprehensive assessments for people who need to access community or residential aged care services.

The assessment takes place in the person’s home setting or in the hospital and includes:

• Assessing eligibility to access commonwealth funded services including:
  • Residential aged care
  • Residential respite care
  • Transition care program
  • Short-term restorative care
  • Home care packages
• Involving clients, their carers and service providers in the assessment and care planning process
• Arranging Interpreters to assist in the assessment process if required
• Providing information, referrals and liaising with other aged care services

Who we care for

We provide an assessment service for people who live in the local government areas of Glen Eira, Port Phillip or Stonnington who meet the following eligibility requirements:

• People aged 65 and over or 50 years and over for Aboriginal or Torres Strait Islander people
• People under 65 are required to contact My Aged Care who will direct the client to either the National Disability Insurance Scheme (if current participant) or to Ability First Australia Systems Coordinator Program
• Clients must consent to an assessment
• Clients must be medically stable

What to expect

The ACAS assessment usually involves a visit by one or two ACAS staff members to your home, a hospital or wherever you may be living.

Staff will ask you some questions so they can find the best care options for you.

During this assessment:

• Your family, carers and/or friends can be present
• An interpreter can be arranged for you where necessary
• With your approval, we can also contact your local doctor to gain more information on your medical history and help with the assessment process

The ACAS assessment team includes the following experienced staff members:

• Geriatrician
• Registered Nurse
• Social Worker
• Occupational Therapist
• Physiotherapist
• Speech Pathologist

How to access this service

Referral to this service

Referrals can be made by clients, family, carers, case managers and General Practitioners (GPs).

Referrals are made directly to My Aged Care:

Referral phone: 1800 200 422
Referral webform: Apply for assessment online