Caulfield Community Health Service

Patient information

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Caulfield Community Health Service (CCHS) consists of centre, community and home-based health professional services and health promotion activities. We assist people in our community to improve and maintain their health.

What we do

Services for adults

Note: links download service information as PDF

Services for children and young people

Note: links download service information as PDF

Who we care for

CCHS focuses on providing services to people who live, work or study within the City of Glen Eira, City of Stonnington, City of Port Phillip and City of Bayside (North of South Road). We are also able to provide some services for people from other areas.

We are able to provide assistance for people who have a visual or hearing impairment and those requiring interpreters.

The Health Promotion Team at Caulfield Community Health Service

What is Health Promotion?

Health promotion “is the process of enabling people to increase control over, and to improve, their health. It moves beyond a focus on individual behavior towards a wide range of social and environmental interventions” (World Health Organisation (WHO), 2024) - World Health Organisation (WHO). (2024).

What does Caulfield Community Health Service’s (CCHS) Health Promotion Team do?

We work to improve the health and wellbeing of children and youth across Glen Eira and Stonnington councils, by supporting the following places and programs:

  • Early Learning Centers

Our Health Promotion Team can support you to:

  • Identify and align your health and wellbeing priorities and strategies to the National Quality Standards and Quality Improvement Plans.
  • Review and/or create health and wellbeing policies and procedures
  • Embed health and wellbeing into your planning and practice
  • Menu Support
    • Align your menu with the Healthy Eating Advisory Service (HEAS) Menu Planning Guidelines for Long Day Care
    • Align your menu with the National Quality Standards
    • Work with your center's cook, staff, and community to make nutritious, sustainable menu changes
  • Cooks Network
    A joint program with Better Health Network, the Cooks Network increases the capacity and skills of Long Day Care cooks to provide nutritious food and drink options for children, in alignment with the Victorian Menu Planning Guidelines for Long Day Care.
    As a member of the Cooks Network, you will have the opportunity to:
    • Strengthen your knowledge and skills to plan and prepare a nutritious menu
    • Learn through presentations, guest speakers, and interactive activities
    • Network with Long Day Care Cooks from services across Glen Eira, Stonnington and Kingston
    • Learn strategies and tips to meet cultural and health needs, adapt recipes for children with allergies, address fussy eating, and more
    • Have access to a resource-sharing platform, information hub, and a quarterly newsletter
    • Receive ongoing menu planning support from your Health Promotion Officer
  • Primary and secondary schools

Our Health Promotion Team can support you to use a whole-school approach to:

  • Identify your school's health and wellbeing needs and priorities
  • Align health and wellbeing approaches to the school curriculum and educational frameworks (eg. Framework for Improving Student Outcomes)
  • Review or create health and wellbeing policies
  • Embed evidence-based resources which align with school curriculum
  • Support and assist health and wellbeing teams
  • Create community engagement plans
  • Outside of School Hours Care (OSHC)

Our Health Promotion Team can support you to use a whole-service approach to:

  • Identify and align your health and wellbeing priorities and strategies to the National Quality Standards and Quality Improvement Plans
  • Review or create health and wellbeing policies and procedures
  • Develop community engagement plans
  • Menu support:
    • Support you to apply the Healthy Eating Advisory Service (HEAS) guidelines to your OSHC service
    • Assist you to make nutritious, sustainable menu changes that align with the National Quality Standards and the Australian Dietary Guidelines

Find out how we can support your service or school by contacting us on:

Subscribe to our Healthy and Well e-newsletter.

How to access this service

Referral to this service

Caulfield Access is responsible for intake, information and referral processing for a wide range of community and ambulatory services. 

Family, carers, case managers and patients can contact Caulfield Access to access our services.

Once a referral has been received, a Care Coordinator will phone the patient to discuss their needs and organise appropriate services. The Care Coordinator will provide the patient with their phone number. Patients are encouraged to contact the Care Coordinator if they have any concerns.

To make a referral

Call Caulfield Access on (03) 9076 6776

If you are 65 years or over (50 years or over for Aboriginal or Torres Strait Islander people), make a referral via My Aged Care.

Compensable clients

Please note, we do not see clients who have access to TAC, DVA, WorkCover, and private health. These clients should seek services through these programs.

What to bring

Every time you come

  • Health Care Card and/or concession card (if you have one)
  • Adverse drug alert card (if you have one)
  • Previous x-ray films, scans, ultrasounds or any other test results or reports
  • Medicines you need to take while you are here
  • List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
  • Glasses, hearing aid, walking frame.

For a clinic appointment

  • Your appointment letter
  • Any special items listed on your letter.

What to wear for rehabilitation or exercise classes

  • Comfortable day clothes, such as a tracksuit
  • Well-fitting, closed-toe styled shoes with firm grip soles. Do not wear open back, slip-on slippers
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In Case Of An Emergency, Call 000