Continence Service Clinic

Refer your patient

Fax referral to us

Caulfield Access is responsible for intake, information and referral processing for a wide range of community and ambulatory services. 

We accept referrals from GPs, specialists, family, carers, case managers and patients.

We also welcome phone enquiries to discuss potential referrals or an existing referral. Referrals are triaged depending on priority. 

Patients requiring immediate assessment should be sent to the Emergency & Trauma Centre. 

To refer a patient to a community service either:

• complete the Service Coordination Tool Template (SCTT) and submit electronically, or
• complete and fax your SCTT referral form to Caulfield Access Unit

Consider making referrals for chronic conditions indefinite. 

Once a referral has been received, a Care Coordinator will phone the patient to discuss their needs and organise appropriate services. The Care Coordinator will provide the patient with their phone number. Patients are encouraged to contact the Care Coordinator if they have any concerns.