Ms Laura Wilkinson

Chief Experience Officer

As Chief Experience Officer, Ms Wilkinson is responsible for driving Alfred’s Health commitment to both the employee and patient experience.

This includes oversight for the patient and employee experience strategy, delivery of HR services, consumer engagement and innovative service delivery/design.

Laura Wilkinson was appointed to the role in March 2024. With over 15 years’ experience in both the public and private sector Laura brings her extensive experience in strategy, people and culture roles and service transformations to Alfred Health. Laura is a creative executive who thrives in complex environments, working across systems and bringing the voice of different perspectives into service, policy and system design.