eReferrals

Improving the referral experience for patients, referrers and clinicians.

eReferrals at Alfred Health

Consultmed eReferrals will provide an enhanced user experience, making it quicker and easier for you to send and receive referrals securely.

Referrers benefit from:

  • Pre-population of patient details
  • In-built referral guidelines and Statewide Referral Criteria requirements
  • Simple attachment of reports, images and results
  • Acknowledgement receipt
  • Notifications to keep you informed about the status of your referrals.
  • Integration with Best Practice and Medical Director, whilst referrers with other practice management software (PMS) types will be able to utilise the Consultmed web portal to send and track electronic referrals.

Alfred Health’s preference is for all referrers to utilise eReferral; however, sending referrals via fax or email will still be available whilst we transition our services to this secure platform.

Advice & Guidance

We are piloting an online system for GP's to access additional support from Endocrinology & Diabetes and Gastroenterology consultants. This ‘Advice & Guidance’ feature will allow GPs to seek the advice of a specialist via secure asynchronous digital communication. GPs will be able to ask questions to support management of their patient without necessarily requesting an outpatient appointment. Find out more about Advice & Guidance

Fast Access Re-Entry Pathway 

We are piloting a Fast Access Re-Entry (FARE) Pathway to the Neurosurgery and Urology clinics. The FARE Pathway is for patients that have recently been discharged and require further specialist treatment or follow up for the same presenting problem. GPs can indicate a referral to the FARE Pathway by selecting this option on the eReferral form for these clinics.

Creating a Consultmed account

Please go to app.consultmed.co to set up a free and secure Consultmed account.

Once an account is created, you will receive a welcome email with step-by-step guides to send an eReferral along with other helpful guides such as PMS integration instructions.

Details provided will be used to send and manage future eReferrals. Multiple places of practice may be added per healthcare provider.

For a fast, secure and reliable eReferral process

Refer your patient via eReferral

  • Completed referrals are sent securely to the department or clinic selected
  • You will receive an acknowledgement of receipt for each referral

To send an eReferral to Alfred Health you will need to create a free and secure Consultmed account.

For questions, feedback or technical support, visit our eReferral webpage.

Start a new eReferral

eReferral resources & support

Visit to app.consultmed.co to setup a free and secure Consultmed account, and find Consultmed FAQs.

 For Consultmed Technical support

Find out more Technical Support