Alfred Health partners in mandatory quarantine

Alfred Health will oversee the health and welfare needs of all travellers in the Health and Complex Care hotels, and will assist in screening and triaging incoming passengers at Melbourne Airport. 

The Health Hotel has been established to care for people who have, or are suspected to have COVID-19. The Complex Care Hotel will house returned travellers who have other medical needs, including pre-existing medical conditions and complex care needs. 

Residents staying in these hotels will benefit from care from a trusted, experienced healthcare provider, including:

• Round the clock nursing care and mental health support
• Access to GPs
• Access to allied health and pharmacy professionals from Alfred Health
• Alfred Health infection prevention consultants on site.

Clinical and mental health teams have undergone extensive training in preparation for international travellers returning to Victoria, and will follow Alfred Health’s infection prevention protocols. All clinical operations established by Alfred Health in the COVID-19 accommodation program are overseen by COVID-19 Quarantine Victoria and the Deputy State Controller, Health Management.

“Alfred Health looks forward to assisting Australians who are returning home, while keeping our community COVID-safe,” said Alfred Health Chief Executive, Professor Andrew Way.

“Thanks to the dedicated staff who work in the mandatory quarantine program, we are able to fulfil this important role for our community.”

Alfred Health will work alongside Victorian Government agencies to safely deliver care in mandatory quarantine. Spotless will continue as Alfred Health’s long-standing partner, to deliver specialised cleaning and resident support.