How can I get help if I have individual needs?

We have considered the needs of those with impairments affecting their hearing or sight.

Therapy dog Veezey at Caulfield Hospital Therapy dog Veezey at Caulfield Hospital

At the hospital, some lifts have automatic voice announcements at each floor and lift buttons are in braille.

Auslan interpreters are also available for deaf and/or hard of hearing patients. Find out more about our interpreter services.

Guide dogs, audio dogs and other therapy animals can accompany people around the hospital. For help with toileting animals and giving them access to drinking water, please talk to your care staff.

Hearing loops – A wifi-based hearing solution is currently being implemented at all main reception points. For more information, please talk to the staff caring for you.