Adult Community Mental Health

Patient information

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Our Adult Community Mental Health service provides mental health support to adults living in the Inner South of Melbourne. We are part of the Alfred Mental and Addiction Health service.

What we do

Our team can provide assessment, case management, family support, specialist allied health and medical input. We adapt our approach to meet the needs of each individual.

We work with you, your family and the community to reduce the impact of mental illness. We strive to improve your quality of life and promote your recovery.

The Adult Community Mental Health service is located at St Kilda Road Clinic and includes the following teams:

  • The Mobile Support and Treatment Service (MSTS) team provide a range of specialist psychiatric treatment, assertive outreach and intensive rehabilitation and support to adults experiencing mental illness.
  • The Homeless Outreach Psychiatric Service (HOPS) team provide a range of specialist psychiatric treatment, interventions, assertive outreach and intensive support for adult clients who are:
    • Experiencing mentall illness; and
    • Are homeless or are at risk of homelessness

Team members include:

  • Psychiatrists and Psychiatry Registrars
  • Nurse Practitioners
  • Mental Health Nurses
  • Social Workers
  • Occupational Therapists
  • Psychologists
  • Clinical Pharmacists
  • Dieticians
  • Carer Peer Workers
  • Consumer Peer Workers
  • Support Workers

Who we care for

We can offer help to people with mental health problems, including:

  • Depression and anxiety
  • Schizophrenia and psychosis
  • Bipolar disorder
  • Borderline personality disorder

We care for people aged 25-64 years who live locally. This includes people located in the City of Port Phillip, the City of Stonnington, part of the City of Glen Eira and part of the City of Melbourne (mainly the Southbank area).

What to expect

If you or a family member has been referred to our service, one of our intake workers will call to talk through your needs. At this stage we may offer you an assessment or redirect you to a more appropriate service. If we decide to provide an assessment, you will be contacted to arrange an appointment at one of our clinics.

When you have your first appointment, an assessment will be made by one of our clinical staff. This is so we can work out your needs and the best way we can help. The assessment may include allocating a case manager to you. If so, your case manager will then contact you to arrange a time to meet you.

If we decide that a different service would be better for you, we will make recommendations and refer you to the right service.

Commonly asked questions

Will I have to pay?

There is no cost for services provided at the Community Mental Health Clinics.

If you have been given a Primary Mental Health Assessment appointment, you will be asked to get a GP referral, as this assessment will be charged to Medicare. You won’t have any additional costs.

People with Health Care Cards can get rebates for medications subsidised by the Pharmaceutical Benefits Scheme. Standard prescription fees at your pharmacy will apply for prescriptions for any medication.

Talk to your treating doctor or team if you have difficulty with paying for your prescribed medication

What if I need an interpreter?

If you require interpreting service, please enquire at reception prior to your appointment. This is a free service.

What is case management?

Case management involves the allocation of your own dedicated worker who can assist you to identify and work towards your treatment and recovery goals.

We offer support in:

  • Medication
  • Mental health care
  • Housing
  • Physical health
  • Employment
  • Social supports
  • Relationships
  • Activities of daily living
  • Leisure

Case managers have knowledge of a range of community services and can refer you to any which may assist you in achieving your goals.

How to access this service

Contact us directly

Family, carers, case managers and patients can contact us directly to access our services.

What to bring

Every time you come

  • Medicare card
  • Health Care Card and/or concession card (if you have one)
  • Private health insurance card (if applicable/if you want to use it)
  • Adverse drug alert card (if you have one)
  • Previous X-ray films, scans, ultrasounds or any other test results or reports
  • Medicines you need to take while you are here
  • List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
  • Glasses, hearing aid(s) and/or walking frame if needed

Our clinics

Clinic name Campus Location
St Kilda Road Clinic
For people aged 25-64 years
In the community 607 St Kilda Rd, Melbourne VIC 3004
Homeless Outreach Psychiatric Service
For people aged 25-64 years
In the community 607 St Kilda Rd, Melbourne VIC 3004
Mobile Support and Treatment Service
For people aged 18 - 64 years
In the community 607 St Kilda Rd, Melbourne VIC 3004
A guide for adult community program clients at St Kilda Road Clinic and Waiora Clinic.
A service that provides advice and support for carers located in Melbourne's south
First aid information and courses teaching simple, practical first aid skills for helping those experiencing mental health problems.
The peak, national non-government organisation representing and promoting the interests of the Australian mental health sector.
An organisation helping all Australians affected by mental illness
Representing family and friends supporting people living with mental health issues, Tandem provides information, advocacy, research and community awareness about caring for people experiencing mental ill-health.
The Young Carers Network (YCN) is a nationally coordinated online resource to raise young carer awareness, provide information, and direct young carers to appropriate pathways for support.
A support group for friends and family members caring for a loved one experiencing mental ill-health.
The Victorian non-government organisation for people with lived experience of mental health or emotional issues.
A community mental health service supporting people experiencing mental health and wellbeing concerns.
Community-based mental health support services located in Prahran.
Voices Vic is a program led by people with a lived experience of mental ill health, which seeks to improve the lives of people who hear voices.
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