Carer Services

What we do

Alfred Health Carer Services provides free information and support to carers who live in Melbourne’s southern metropolitan region.  This includes local government areas of Port Phillip, Stonnington, Glen Eira, Bayside, Kingston, Greater Dandenong, Casey, Frankston, Cardinia Shire and the Mornington Peninsula Shire.

Every caring journey has its challenges.  Maintaining your own health and wellbeing is important.  We can help you find the most useful supports for your situation.

Services available

We provide Carer Gateway (Commonwealth-funded) and Support for Carers (State-funded) services:

• Support for carers to focus on their own needs and personal goals
• Information and assistance to connect carers with the right support services
• Support to access respite and equipment
• Carer coaching
• Facilitated peer-to-peer support to enhance carer wellbeing
• Events for carers focusing on education, peer support and social connection.

We also provide respite services, resources and supported activities for older people with care needs, and their carers, via the Commonwealth Home Support Program. Fees apply for this program.

How to contact us

• Call us on 1800 51 21 21, Monday to Friday, 8:30am - 5:00pm 
• For an interpreter, call Telephone Interpreter Service on 131 450 to arrange a call to speak with us
• Visit our website www.carersouth.org.au
• For emergency respite and after-hours support call Carer Gateway on 1800 422 737
• www.carergateway.gov.au has many online options to help reduce the strain of caring. These include peer support, self-guided coaching, phone-based counselling and practical skills courses.

Who we care for

We provide information, support and respite for people who care for another person who is not in a facility, and has dementia, a long-term or terminal illness, a disability, mental health condition or someone who is frail due to age.